Risk Management - Fraud Risk - Business Management Senior Associate
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate within the Fraud Risk Product Business Management Office (BMO), you will be tasked with supporting the Fraud Risk Product Owner and Area Product Owners in delivering top-tier fraud and scam detection prevention services. Your role will involve adapting swiftly to changing fraud patterns through autonomy and innovation, all while maintaining a positive customer experience. You will oversee our product controls and ensure adherence to agility guidelines. Your responsibilities will also include continuously reviewing business needs, refining priorities, outlining deliverables and identifying opportunities and risks.
Job Responsibilities
- Ensure project tracking and documentation is maintained
- Ensure Product adheres to CCB Agility control guidance
- Effectively facilitate and manage Product meetings with a clear agenda, recap discussions and provide actionable items
- Provide Product level reporting delivering updates to Product/APO management
- Establish and maintain strong working relationships with Area Product Owners, business stakeholders, Technology, Operations, peers, subject matter experts and others
- Escalate issues and risks appropriately, driving to resolution
- Drive product methodology consistency and maturity across the team
- Influence a culture of community and inclusivity across the team and department
Required qualifications, capabilities and skills
- 3+ years of experience in relevant areas including product, project management, controls or fraud risk within financial/banking services
- Knowledge and experience using workflow tools such as Jira or Align and SharePoint is required
- Broad delivery experience, including understanding of tools, processes and best practices
- Ability to work independently and through ambiguity and define path forward
- Demonstrated initiative and creativity to ensure successful and timely execution
- Intellectual curiosity and propensity to learn new subjects quickly
- Advanced MS Office tools; i.e., PowerPoint, Excel, Teams
Preferred qualifications, capabilities and skills
- Knowledge and experience using Confluence and/or Tableau
- Experience and knowledge of fraud risk
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
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