Risk Management Advocacy and Scams Oversight Executive Director
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Executive Director – Fraud Risk Advocacy & Scam Oversight you will serve as the head of advocacy for the Consumer and Community Bank (CCB) Fraud Center of Excellence as well as lead oversight of the CCB scam mitigation strategy. The head of advocacy will, guided by a set of principles and priorities, work across trade organizations, government relations/affairs team, and business partners to better protect our clients and advance fraud management across the industry. You will use these same principles to influence business’s response to mitigating the risk of scams internally.
Job responsibilities
Lead and develop a small team of risk management professionals
- Develop a set of fraud advocacy principles and priorities that will guide all activities
- Collaborate with government relations, business and risk management stakeholders, trade organizations and payment networks to advance priorities
- Support our government relations/affairs team by providing input as they respond to fraud-related legislative and regulatory activity and provide feedback on trade position papers
- Work across multiple internal stakeholder to ensure that those individual participating in activities outside the firm are consistently representing the positions needed to advance our priorities
- Identify for the business where to consider altering its internal scam strategy and capability designs to better protect clients and mitigate reputation risk and financial risk to business. In cases where the risks are material and not reasonably mitigated, escalate appropriately to risk management senior leadership and to the right risk committees as needed.
- Ensure internal policies, standards and procedures adequately direct the business on how to manage scam risk
Required qualifications, capabilities, and skills
- Minimum 10 years in an advocacy-related position, industry trade or fraud management
- 5+ years managing a team of business professionals
- Excellent critical thinking skills and executive communications skills (both written and verbal)
- Proven ability to work across and successfully influence a wide variety of stakeholders
- Bachelors degree
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