Content Mktg Strategy Lead

jpmorgan-chase-%26-co. - LONDON, LONDON, United Kingdom | 2024-05-22 10:10:40

.We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We`re already trusted by millions in the US and we`re quickly catching up in the UK – but how we do things here is a little different. We`re building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you`ll have the opportunity to make a real impact. 

As part of the Content Team reporting to the Lead Content Designer, this Content Mktg Strategy Lead will embed into squads alongside Design, Research and Product, ensuring that our content is clear, consistent and contextually relevant. You’ll own the content for that area, shaping the journeys and challenging our partners to create the best outcomes for customers.

Responsibilities:

  • Write and shape end-to-end journeys for dedicated areas of our product
  • Shepherd content through reviews with multiple stakeholders, creating alignment around solutions
  • Partner with design, product, research and development to create the best outcomes for customers

Skills/ Qualifications:

  • 3+ years relevant experience in UX writing in a financial or regulated industry
  • Experience working with Product teams
  • Experience defining standards and growing team members
  • Experience of working in Agile teams

 



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